Terms of service

Welcome to Tumb Shop! By using our website and purchasing products from us, you agree to comply with the following Terms of Service. Please read them carefully.

1. General Terms

By accessing or using the Tumb Shop website (https://tumbshop.com), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Account Registration

To make a purchase on Tumb Shop, you may be required to create an account. You agree to provide accurate, current, and complete information when registering and to keep your account information updated. You are responsible for all activities that occur under your account.

3. Products and Pricing

All products on Tumb Shop are subject to availability. We make every effort to accurately display product details and prices. However, we reserve the right to change prices, products, or product availability without notice.

  • Product Availability: Occasionally, items may be out of stock. If this happens, we will notify you and offer alternatives or a full refund if needed.
  • Pricing: Prices listed on the website do not include taxes or shipping fees, which will be added at checkout. All prices are in GBP (£).

4. Orders and Payments

By placing an order on Tumb Shop, you are making an offer to purchase goods. We will confirm receipt of your order by email and process it once payment is confirmed. Orders may be subject to cancellation if payment is not successfully processed or if we encounter an issue with inventory.

  • Payment Methods: We accept payment via credit/debit cards, Klarna, and other available payment gateways.

5. Shipping and Delivery

  • We offer free standard shipping on all orders within the United Kingdom.
  • Orders are processed and shipped within 1–2 business days of receiving payment.
  • Tranist time is within 3–5 days (not business days).
  • For more details, please refer to our Shipping Policy.

6. Returns and Refunds

We offer a 30-day return policy for most items, starting from the day you receive your order. For full details on returns, refunds, and cancellations, please review our Return and Refund Policy.

  • Certain items, such as hygiene products, cannot be returned for safety reasons.
  • If the item is faulty, we will cover the return shipping cost.

7. Faulty or Damaged Products

If an item arrives damaged or faulty, let us know right away! We’ll either replace the item or offer a full refund, including return shipping costs. For assistance, visit our Contact Us Page.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

9. Use of Website

You agree to use the Tumb Shop website for lawful purposes only. You may not use our site to:

  • Engage in fraudulent activities.
  • Violate the rights of others.
  • Introduce harmful content, such as viruses or malware.

We reserve the right to suspend or terminate your access to the website if we believe you have violated these terms.

10. Modifications to Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will take effect as soon as they are published. It’s your responsibility to review these terms periodically.

11. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be resolved in the courts of the United Kingdom.

12. Contact Us

If you have any questions or concerns regarding our Terms of Service, please get in touch: